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Set up order sync for real.de

Set up real.de fulfillment export in Productsup.

Introduction

The real.de Marketplace (fulfillment by API) export lets you sync the order status by pushing updated shipping information to real.de.

Setup

  1. Go to Exports from the site's main menu, and select ADD EXPORT. Next, add real.de Marketplace (Fulfillment by API).

    add_export.png

  2. In the Destinations section, select Add Destination and choose real.de (fulfillment) from the drop-down list. Now, enter a destination Name.

    destinations.png

  3. Enter your Client ID and Secret Key that real.de provided.

  4. Add the name of the ID column located in the feedback file, if necessary, in Feedback file connection column.

  5. Select the ID column that connects the feedback file during import, in the Main feed connection column.

  6. Turn on Feedback Import to re-import feedback that real.de provides back into the platform.

  7. Select Active to switch the destination to On.

  8. Select Save.

    settings.png

  9. Go to Dataflow from the site’s main menu. Then choose real.de Marketplace (fulfillment by API) from the drop-down menu as the data source.

  10. Connect the following Intermediate and real.de (fulfillment) column attributes, which are necessary for providing export information:

    • item_order_unit: Add the order ID.

    • cancel_reason: Add a reason for order cancellations, as found in the real.de Cancellation Reasons section (optional).

    • carrier_code: Provide a carrier code based on the real.de Onlineshop API document (optional).

    • fulfilment_action: Populate with fulfil/send/cancel.

    • tracking_number: Add tracking number (if applicable).

    dataflow.png
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