Skip to main content

January 2022 release notes

Check out the Productsup platform updates in January 2022.

We're constantly working to offer you the best Productsup experience. See the updates we released to the platform in January 2022.

Platform release

Help menu feature

We've made it easier for you to get help and learn more by adding a new resource menu in this update. You can now visit the Help Center, see what's new in Productsup, report an issue, and send us feedback via the Help icon.



The red dot indicator on the Help icon alerts you to new content. The indicator disappears once you open a feature marked with a red dot.

  • Choose Help Center, and we'll forward you to our Productsup Help Center.

  • Read the latest news and learn about new features and improvements in Productsup in What's new.

  • Report an issue or share your feedback and suggestions with us by selecting Share feedback.


Help Center

Got an issue, or do you need to find something specific? Get answers to your question around the clock in our Help Center. And try our powerful search feature.

We've also got a Legacy docs section, so you can still find our earlier but relevant content.


What's new

Read the latest news at Productsup and learn about new features and improvements in What's new.

You can attend some exciting webinars, read our blogs, get the latest release notes, and receive training at the Productsup Academy.

Filter what you want to see by selecting a tag, and we'll forward you to your chosen item. For example, see blog posts only by selecting Blog posts.


A red dot indicator next to What's new indicates you haven't visited the What's new tab. Once you've opened the tab, the red dot disappears. The latest content rests at the top.


Share feedback

The Share feedback selection lets you choose between the following two options:

- I have an issue - Use this option to report a problem. It'll create a ticket for the Productsup Solutions Team.


- I have a suggestion - Let us know how to improve your experience. Feel free to enter your suggestions, questions, or anything else on your mind. We always appreciate the feedback.


Project and site sorting

We've made it easier to find what you need by sorting through projects and sites by ID or Title.

Once you're at your Project dashboard, select the space next to the ID or Title to sort ascending or descending column entries for a project or site. An arrow appears pointing towards your chosen direction.


Select the arrow or space to ascend or descend column entries.