View queued runs in the header

View queued runs in the Productsup platform header.

Introduction

When you schedule or trigger runs on-demand, they generally begin when they’re supposed to. For runs that don’t start when expected, they may have fallen into a queue. There are several reasons why runs can fall into a queue. One reason can be that a run produced an error, which prevented it from being processed. The other is that an earlier run took longer than expected.

In the Productsup platform, you can view the status of queued runs at the site level, all from the site-level header.

View queued runs pop-up warning message

On every site-level page, a pop-up warning message displays, There are runs on hold since (date, time), if all of the following conditions are met:

  1. You scheduled a run, or it was manually triggered by another site or API connection

  2. The run is ongoing

  3. The run blocks at least one other run’s start. This typically occurs when the estimated time of completion exceeds the next run’s start

header_run_queued2.jpg

You can close this pop-up message by selecting the X selector.

Note

The queued runs pop-up warning message reappears after every browser restart or when the queue clears.

View queued runs header status

Confirm if you have queued runs by checking the site-level header on any site-level page. Queued runs display one of the following header statuses:

  • Importing

  • Processing

  • Exporting

The Importing, Processing, and Exporting site-level headers indicate:

  • That you scheduled a run, or it was manually triggered by another site or API connection

  • A run is ongoing

  • A run blocks at least one other run’s start, because its estimated time of completion exceeds the next run’s start

View queued runs status on site-level pages

View queued runs information on any site-level page by hovering your mouse over the Importing, Processing, and Exporting header statuses.

header_run_queded_2.png

The tooltip pop-up message displays the following information:

  • There are runs on hold since (day, time)

  • The Run started (day, time)

  • Run’s estimated duration (amount of time in hours, minutes)

  • Last run’s duration (amount of time in hours, minutes)

Have questions? Contact support@productsup.com.