What to do if your file is password-protected

What to do if your file is password-protected in Productsup.

It may be the case that your file, such as an Excel Sheet, is password-protected. When using the Feed URL data source, you can input this password so that the platform can decrypt your file.

To do so:

  1. Go to Data Sources from your site's main menu.

  2. Select the settings wheel of the Feed URL data source you wish to exclude columns from.

    edit_data_source.png
  3. Scroll down to Content Options.

  4. Select the Encryption tab.

  5. In File password, enter the file's password.

  6. Select Save all settings.

    file_password.png