Productsup
Content Portal

Import catalog data from the platform into Content Portal

Export product data from a platform Site so Content Portal can import it into a catalog.

6 min read

After you add a catalog, export product data from a Productsup site so Content Portal can import it. Use the Content Portal Catalog export or a Blank export with the Content Portal Catalog destination. Later site runs can update the products in the catalog, if scheduled. After the first successful import, Admins map catalog attributes so search, filters, and assets appear in the portal.

To customize the spreadsheet users download in Content Portal, see Create a custom template for XLSX downloads in Content Portal.

Caution

Until the first successful export run, the catalog in Content Portal stays empty. Add the export, add the destination, complete destination settings, and map attributes in Dataflow. None of these steps is optional. If you omit any of them, product data is not transferred into Content Portal.

Mandatory catalog attributes

The feed must include eight mandatory catalog attributes. Map them in Dataflow and complete the matching dropdowns in Destination settings.

AttributePurpose
idUnique product identifier
titleProduct name
descriptionProduct description
categoryProduct category
priceProduct price
image_linkURL of the main product image
deeplinkURL to the product on your site or shop
additional_imagesURL to the secondary product images

Tip

The Content Portal Catalog export already uses the attribute names that Content Portal expects, as listed in Mandatory catalog attributes. For a Blank export, use the same eight attribute names when you can.

Admins can still use their own attribute names. For example, you can use product_bild instead of image_link. See Use custom attribute names.

Add the export

Go to Exports in the main menu.

Add Export in the main menu in Productsup Platform

Select Add export.
Search for Content Portal Catalog.

Select Add.

Add the Content Portal Catalog export

If you use a Blank export instead, add Blank, create the eight mandatory export columns, then continue with the destination steps.

Add Blank export in Productsup Platform

Add the destination

On the Exports page, select the export name.

Configure Content Portal export in Productsup Platform

Select Add Destination.

Add Destination button in Productsup Platform

Choose Content Portal Catalog.
Content Portal Catalog destination selection dropdown in Productsup Platform

Select Save.

Destination settings

After you select Save, the destination setup page opens. Complete every dropdown before you activate the destination.

In ID, select an attribute that contains unique product identifiers, such as SKU.

Copy the catalog ID from the catalog card.

Copy Catalog ID in catalog settings in Content Portal

In Catalog Identifier, paste the catalog ID.

Tip

Paste the catalog ID in Catalog Identifier with the prefix uuid:. For example, uuid:af22423c-8f0e-11e8-981a-1c36bbed83ab.

Catalog Identifier on the destination

Select the matching attributes for the remaining mandatory fields: title, description, category, price, image_link, deeplink, and additional_images.

Toggle Active to On.

Select Save.

Attribute mapping in Dataflow

Go to Dataflow.

Select Content Portal Catalog in the dropdown on the left.

Map the relevant attributes from Import to Intermediate and to Export. You can use Automap connections.

Content Portal Catalog mapping in Dataflow in the Productsup platform

Select Run or Export.

Tip

After the run, open the catalog in Content Portal and confirm that products appear. Then map catalog attributes in Content Portal.

Use custom attribute names

You can name export attributes however you prefer, as long as destination settings map each custom name to the matching mandatory field. The steps below use product_bild in place of image_link.

In Dataflow, select the Content Portal Catalog export or the Blank export.

In Dataflow, at the export stage, add a product_bild attribute.

Map product_bild from Intermediate. See Use Dataflow to map your attributes from import to export for more information.

Dataflow setup to use custom attribute names in Content Portal

In destination settings, map the image_link dropdown to product_bild. Do not leave the default image_link attribute selected.

Destination settings to use custom attribute names in Content Portal
Select Run or Export.

On the product details page, confirm that Download CSV and Download XLSX include a product_bild attribute name.

Product detail page confirms that the custom attribute names applied

Troubleshoot imports

What you seeWhat to check
Catalog stays emptyThe destination is On, the catalog ID uses the uuid: prefix, and you ran Export after mapping
Products appear, but XLSX or asset emails never arriveEach destination dropdown maps to the export column you send, including any custom name. For custom spreadsheet layouts, see Create a custom template for XLSX downloads in Content Portal
ZIP of assets is incompleteAsset URLs include a file extension such as .jpg or .pdf. See Map catalog attributes in Content Portal

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