Platform functionalities
Channels
An overview of the Channels
Introduction
Channels are accessed via the sidebar and define the specific formats and routes used to import or export your data to retailers.
- Functionality: Channels determine file types (e.g.,
.xlsx,.json,.xml) and delivery methods (e.g., Email, FTP, SOAP, or API connections). - Navigation: View all registered channels as thumbnails; use the page selector at the bottom to browse the full list.
- Management: The Channels page serves as the master view of how your exports are formed and executed.
NOTE: Contact your Account Manager to add new channels or discuss channel-related configurations.
Managing Channels
Use the Search field to locate specific channels by brand or retailer name.
- Channel Tiles: Each tile represents a retailer and specifies the channel type (Import or Export).
- Retailer Specifics: Note that a single retailer may have multiple channels for different data requirements.
- Credentials: A blue icon next to Export indicates that credentials are required. For Amazon, use the Authorize Seller or Authorize Vendor buttons to link your account.

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