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Add Amazon export

Send your products to Amazon as a seller in the US via Productsup.

Introduction

Productsup lets Amazon sellers from the US link their categories and subcategories to the Amazon categories and export their products to Amazon. You can also perform analyzer tests to confirm that your attributes meet the Amazon requirements. In case of errors during the export, you get the error log from Amazon to Productsup to fix and resend the product catalog.

Note

Currently, the Amazon export is for Amazon sellers in the US only and is in the Beta phase. However, we can add more countries on demand.

Now, we support only one category for test purposes – the US/SOFA category. To request more categories or the export for your country, contact your Customer Success Manager or support@productsup.com.

Prerequisites

To set up the Amazon export in Productsup, you need to:

  1. Create a project and site in your Productsup account.

  2. Create a seller account on Amazon if you don't have one.

  3. Have login and password for your Amazon seller account. Productsup connects to Amazon via the Selling Partner API.

  4. Prepare a list of the Amazon categories in which you want to sell the products. You can send this list to your Customer Success Manager to ensure Productsup offers all the needed categories.

  5. Import your products to Productsup as the main data source. See Add a main data source to import your products.

Add and set up Amazon export

To add the Amazon main US - Product Creation export:

  1. Go to Exports from your site's main menu and select ADD EXPORT.

  2. Search for Amazon Seller Central – Product Creation (US), hover over it, and select Add.

    Amazon Seller Central – Product Creation (US)
  3. On the Exports page, select the name of the added export to set it up.

  4. Select Add Destination and choose Amazon marketplace 2024 from the drop-down list, give it a name as desired, and select Save.

    Amazon destination
  5. Select Add New Authentication or choose a previously created authentication from the Select authentication drop-down menu. See Add OAuth authentication to external systems to set up authentication with another platform.

  6. Switch Active to On to activate the destination.

  7. Select Save.

Set up a Classification Mapping list for Amazon

If you use specific category names, you must map them to the Amazon categories using the Classification Mapping list to let Productsup know which sub-channels should be available to you.

  1. Go to Lists from your site's main menu and select ADD LIST.

    Add List
  2. Choose Classification Mapping and select Continue.

    Classification Mapping list
  3. In Name, give your mapping list a custom name to help you identify it among others. You can edit it later.

  4. In Classification, select Amazon Seller Central – Product Creation (US).

    Amazon Classification Mapping list example
  5. In Stage, choose Import to replace the imported categories with the classification categories.

  6. In Attribute, enter and select the category attribute from the list of the import attributes. The platform later populates the list with the values from this attribute to let you map your categories to the Amazon categories.

  7. Optionally, toggle on the Share list button and choose one of the following:

    1. Account level shares this list with all sites across all projects under this account.

    2. Project level shares this list with all sites under this project.

    Note

    If you share the list at the account or project level, the platform updates the list during an import from the original site where you created the list.

  8. Select Add.

  9. Map your categories pre-populated in the right-hand side column to the Amazon categories in the Replace term column, selecting a needed category from the drop-down menus.

    Amazon_list_example.png

    Note

    You must create and set up a new Classification Mapping list every time you modify the chosen category attribute in your data source and import its new values into your site. Otherwise, the existing list can't upload your new values, and you can't map them to the corresponding Amazon categories. Once you create a new Classification Mapping list, you need to choose it in the related rule box.

Map your attributes and add the Classification Mapping rule box

To map your custom categories to the Amazon categories, you must map the attribute in Dataflow and add the Classification Mapping rule box to apply the Classification Mapping list created in Set up a Classification Mapping list for Amazon.

  1. Go to Dataflow from your site's main menu and select Amazon Seller Central – Product Creation (US) in the drop-down menu at the top left.

  2. Map the category attribute in the import stage to category_path in the intermediate stage.

    Map the category attribute to Amazon category_path
  3. In category in the import stage, add the Classification Mapping rule box. Set up the rule box:

    1. Choose the list created in Set up a Classification Mapping list for Amazon from the List drop-down menu.

      Classification Mapping list for Amazon US
    2. In Case Sensitivity, choose Match Sensitive to perform a case-sensitive search in the attribute's values or Match Insensitive to ignore the case of the strings.

    3. In On No Match, choose what should happen if there is no match with the values of the list:

      • set to empty string makes the cell empty

      • set original value leaves the original value

    4. Select Save.

  4. To let the site display your category-specific attributes in Dataflow, select Run or Import in the top-right corner of your view.

    Warning

    This run will fail because you still need to map all the mandatory attributes, so no data export occurs at this stage. The aim of the run is to import the necessary categories and attributes into Dataflow.

  5. After the run is completed, check the Classifications drop-down menu in the upper ribbon of Dataflow. You must see the CSA channels corresponding to your categories.

    CSA channels

    Tip

    If you can't see the Classifications drop-down menu when the site run is complete, refresh your page.

  6. Map all relevant attributes from import to export within the main channel.

  7. Select each category in the Classifications drop-down menu and map all relevant attributes from import to export.

    The fork icon to the right of the attribute name identifies the classification-specific attributes relevant to the selected Amazon category.

    The fork icon for the Amazon CSA

    Note

    If some attributes are missing in the intermediate stage, add them manually.

Check your export readiness

To check your channel readiness, run the analyzer test. It tells you if your data is complete and ready for export to the Amazon marketplace.

  1. Go to Data View from your site's main menu and choose Amazon main US - Product Creation from the drop-down menu on the top left-hand side.

  2. For each attribute, select Analyze to ensure your data is compliant with Amazon's expectations. Alternatively, select the Overview drop-down menu and choose Readiness.

    Analyze readiness
  3. See the Readiness Report and correct the data using rule boxes.

    Readiness report
  4. Once your data is ready, select Run in the top-right corner of your view to send your products to Amazon.

    Note

    You can open Notifications while the site is processing to check the successful export completion:

    • If the process finishes with failure, the feedback file will be available in Data Sources as an additional data source that contains valuable details that should let you fix the issues by yourselves.

Retrieve errors from Amazon to optimize your feed

Once the platform completes the export, you can see the errors returned from Amazon.

  1. Go to Error Log from your site's main menu.

  2. Select the Amazon errors tab.

    Warning

    It may take several minutes before you can see the Amazon errors tab.

  3. Select Download CSV file if you need to get the CSV file with the errors.

    Amazon errors tab
  4. Optimize your feed according to the errors and repeat export until successful upload.