Skip to main content

Add monitor event - Unmapped Categories

Add the Unmapped Categories error event to trigger your product feed file's un-mapped categories in Productsup.


In the platform, you can define which actions you want to occur for un-mapped categories in your data feeds during a run. Set up the Unmapped Categories error event to perform any or a combination of the following:

  • Stop processing a run

  • Receive an email notification

  • Receive a Slack notification

Add Unmapped Categories error event

To begin, you need to add the Category Mapping rule box to your site in Data View. Then in Monitor, choose the previously created list you want to trigger for an Unmapped Categories error event when a product category is un-mapped.

  1. Confirm that you have a list that contains the un-mapped categories you want to monitor in Lists from your site's main menu. If not, create one in Lists.

  2. Add the Category Mapping rule box to your site in Data View.

  3. Next, go to Monitor and select ADD ERROR EVENT.

  4. Choose the General stage, and select Continue.

  5. Select the event, Unmapped Categories, and select Continue.



    You can only apply one (1) error event to each separate list.

  6. Choose the list that you want to apply the error event to and select Continue.

  7. Optionally, enter a percentage value in Threshold to trigger an error event. When exceeded, the threshold value initiates an error event notification.

  8. Select Low, Medium, or High in Severity Level to prioritize your desired error event.

  9. Select which action(s) you want to occur in case of an error event and select Add.


    If you select the Send Email Notification option, you will receive an email indicating the affected site and list name(s).

You can now view the newly added monitoring event in Monitor from the All tab.


Monitor only displays Unmapped Categories for the lists you added under the Category Mapping rule box in Data View.


Have questions? Contact