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Transport Server Data Retention Policy

Read the Productsup Transport Server Data Retention Policy for files that Productsup stores.

According to the Productsup Platform Description – Version Q2-2023-V1, updated May 29, 2023, the retention policy for the files stored on the Productsup Transport Server is as follows:

  • Removal of Files stored on Transport Server:

    • Productsup removes files older than 12 months stored on the Transport Server. To prolong their lifetime, you can export the same files again to reset the 12-month Time-To-Live (TTL).

  • Files with dynamic filenames:

    • Files with filenames containing a dynamic template fragment ( {{ ... }} ) have a 30-day TTL. Productsup removes files if you haven't updated them.

See Legal for more information.