Transport Server Data Retention Policy
Read the Productsup Transport Server Data Retention Policy for files that Productsup stores.
According to the Productsup Platform Description – Version Q2-2023-V1, updated May 29, 2023, the retention policy for the files stored on the Productsup Transport Server is as follows:
Removal of Files stored on Transport Server:
Productsup removes files older than 12 months stored on the Transport Server. To prolong their lifetime, you can export the same files again to reset the 12-month Time-To-Live (TTL).
Files with dynamic filenames:
Files with filenames containing a dynamic template fragment (
{{ ... }}) have a 30-day TTL. Productsup removes files if you haven't updated them.
See Legal for more information.