Dashboard Overview
Use Dashboard to get a complete overview of your sites performance and errors during each run in Productsup.
Dashboard gives you a complete overview of your site performance, such as the number of imported and exported items compared to the total, the processing time, export readiness, and errors during the run.
You can see three different dashboards on the organization, project, and site levels.
Account Dashboard
Account Dashboard is an overview of errors and warnings among all your projects and sites.
To locate the Account Dashboard:
Go to Dashboard from your organization's side menu.
Project Dashboard
Project Dashboard is an overview of errors and warnings among a selected project and all its sites.
To locate the Project Dashboard:
Go to Dashboard from your project's side menu.
Site Dashboard
Site Dashboard is an overview of an individual site's most important metrics and quick access to the features that let you fix errors and improve your feed.
To locate the Site Dashboard:
Go to Dashboard from your site's side menu.
Site Dashboard consists of the following sections:
Status bar
Summary tiles
Export readiness tile
Processing time tile
Import and export history overviews
Status bar
The status bar gives you a quick impression of your site status without going into too much detail.
When you've just created a new site and haven't set up data sources or exports yet, the status bar shows you the next step.
After you set up a data source and exports, the status bar always shows you one of the following statuses:
Green means that the last run was successful, and you don't need to take any actions.
Orange means that some warnings occurred during the last run, and you need to check the error log for more information. Below the status bar in the Warnings and Errors tile, you can see the number of warnings and check them in detail by selecting the link View error log.
Red means that some errors occurred during the last run, and you need to check the error log for more information. The presence of errors means that the last export failed. Below the status bar in the Warnings and Errors tile, you can see the number of errors and check them in detail by selecting the link View error log.
On the right-hand side of every status bar, you can see the information about the last run and when the next scheduled run will happen.
You can see a red exclamation mark if no export or destination is active. Hover over it to see the explanation. Then, you need to go to Exports to activate your export or destination.
Summary tiles
Below the notification, you can see three (3) tiles giving you a snapshot of the most critical metrics:
The Imported items tile shows the number of imported items. The number below shows the difference from the previous run.
The Exported items tile shows the number of exported items. The number below shows the difference from the previous run.
The Warnings and errors tile shows the number of warnings and errors during the last run. The numbers below show the difference from the previous run. You can see the number of errors by severity level on the right-hand side. To see more details on the warnings and errors, select the link View error log. See Error log for more detail.
Export readiness tile
The Export readiness tile shows the progress bar of readiness for every export set up and activated in your site.
Processing time tile
The Processing time chart shows how long it took to complete the last run. The chart shows three segments of time: Importing, Processing, and Exporting. On the right-hand side, you can see the time in numbers by each segment and deviations from the previous run.
Below the chart, you can see the detailed timing for each process. Since you can separately trigger import and export, the corresponding columns reflect the time of the completed process, and you can see the - sign for the process you didn't trigger.
Import and export history overviews
In this section, you can see the import and export history overviews.
The Import history overview visualizes the imported items and deviation over the last 20 or 100 runs and you can also select to show only full runs. To get more details on the specific import run, you can:
Select a specific vertical bar on the graph to open a tooltip with more details on each run. The green bars mean successful imports, and the red bars – imports with errors. The tooltip shows the run's date and time and the number of imported items. In the case of a red bar, you can also see the number of errors and the link View in error log that opens Error Log.
Select View import history to open the Data Sources page for complete import history.
The Export history overview visualizes the imported items and deviation over the last 20 or 100 runs and you can also select to show only full runs. To get more details on the specific export run, you can:
Select a needed export from the All Exports drop-down menu.
Select a specific vertical bar on the graph to open a tooltip with more details on each run. The blue bars mean successful exports, and the red bars – exports with errors. The tooltip shows the run's date and time and the number of exported items. In the case of a red bar, you can also see the number of errors and the link View in error log that opens Error Log.
Select View import history to open the Export history page.
